Effective Date: September 18, 2025
At Go Iceland Tours, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.
1. Information We Collect
We collect the following types of information when you interact with our website or book a tour with us:
- Personal Information: When you book a tour or make an inquiry, we collect your name, email address, phone number, payment information, and any other necessary details to process your booking.
- Booking Information: We collect details related to your booking, such as travel dates, preferences, and the number of people in your group.
- Usage Data: We collect data related to your visit on our website, such as your IP address, browser type, and the pages you visit. This information is used to improve your experience and for analytical purposes.
- Cookies: We use cookies to enhance the user experience on our website. Cookies allow us to store preferences and help us analyze traffic. You can control cookies via your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Process Bookings: To complete your reservation, confirm your itinerary, and manage your travel plans.
- To Communicate with You: To send you booking confirmations, reminders, and customer support messages.
- To Improve Our Services: To analyze your use of our website and provide a better, more personalized experience.
- To Send Promotional Offers: With your consent, we may send you marketing emails regarding new tours, special deals, and updates.
3. Sharing Your Information
We will never sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party providers who assist us with our operations (e.g., payment processors, email platforms).
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests.
4. Data Security
We use a range of security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies to improve user experience and analyze website traffic. By using our website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the information we hold about you.
- Correction: You can request updates to your personal information.
- Deletion: You can request the deletion of your personal data, subject to legal requirements.
- Marketing Opt-out: You can opt out of receiving marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please read their privacy policies before submitting any personal information.
8. Children’s Privacy
Our services are not intended for children under 16 years old. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Go Iceland Tours
Phone: 1800 686 5645
Email: info@goicelandtours.com
Address: Kilroys House, Patrick Street, Mullingar, Co. Westmeath, N91 N6CW